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We are so confident with the quality of our products that we allow you to open your packaging and fully inspect them to make sure that you are completely satisfied with your purchase before you decide if you want to keep your hair product.

 

If there is any hair problem, please make sure to contact us by email or call. No unauthorized returns will not be accepted. All merchandise returns must be unworn, unwashed, original lace( not cut ), original curl pattern(undispersed ). The hair products must remain in their original, brand new condition. We have various ways to determine if the hair products have been worn, and if this is the case, they will have to be returned to you without a refund or exchange service.

According to the Federal law, you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on. We adhere to these strict policies with respect to hair returns, hygiene concerns, and federal law.